As consumers spend more time on the web, either via computer, gaming portal, or mobile device, one thing has become clear: the user experience is key to the consumer staying – or returning – to the portal. Page load times continue to be crucial, as does the overall experience. Here’s how marketers, publishers, and brands
Data continues to be a key ingredient to any marketing campaign. Even with the implementation of GDPR across Europe and its impact on North American brands, data continues to be a strong part of marketers’ strategy. Here are four ways brands can improve their use of data in the New Year. BizReport
While most companies are on-board in improving social network-based customer service, many continue to approach social customer service in a not fulfilling way. And, while about two-thirds of consumers contacting businesses for customer service are doing so on social media, this is a problem. Here are five tips to improve social customer service. BizReport
