New research conducted by SourceMedia Research/American Banker and commissioned by Fiserv highlights consumers’ need and desire for better short-term lending options from their financial institutions American Banker: Feed
For the first time in nearly nine years, an acquirer of a failed bank agreed to purchase only the institution’s insured deposits, making it likely that some customers will not recoup all of their uninsured funds. American Banker: Feed
Banks are still using traditional sales processes that rely heavily on branch traffic. American Banker: Feed
Juniper Research predicts that the use of chatbots will save organizations more than $ 8billion a year by 2020, but at what risk to the customer experience? BizReport
New research from biotechnology security firm EyeVerify reveals that consumers are onboard with biometrics and, by embracing such authentication methods, brands can grow consumer trust, engagement, and loyalty. BizReport
Bankers are well aware of the industry transformation taking place. However, they need to convince employees that change is worthwhile before turning reimagined business models into realities. American Banker: Feed
