Digital channels not as efficient as traditional for query resolution
The importance of a speedy, personal and online customer service channel has been highlighted in a survey conducted in Asia by LogMeIn. BizReport
Monthly Archives: February 2016
46% of U.S. small businesses do not have a website
If you are in business then you will have a website, right? Not so, according to recent research from B2B research firm Clutch which found that nearly half of small businesses in the U.S. do not have a website. BizReport
CoStar’s People of Note (Feb. 19)
It’s time to update those contact managers with CoStar’s People of Note, reporting news on significant new CRE hires and promotions. This week’s issue includes the following markets: Atlanta, San Francisco, Inland Empire, Chicago, Minneapolis, Los Angeles, Washington DC, East Bay, San Diego, South Florida, Raleigh / Durham, and Cleveland / Northern Ohio. ATLANTA SK
Gary Busey Impersonates Unity Bank CEO in New TV Spot
It may not quite live up to his Oscar-nominated role in “The Buddy Holly Story,” but Gary Busey certainly made an impression on Jim Hughes in a new television ad for Unity Bank. American Banker
Morning Scan: Reform Banks, But Not Kashkari’s Way; Stocks No Bonus
Wall Street Journal It’s one thing for Bernie Sanders or Elizabeth Warren to call for a break-up of the megabanks. It’s another thing, apparently, when a newly tapped regional Fed president calls for it. Neel Kashkari’s comments to the Brookings Institution this week (read the Journal’s extended excerpts from his presentation here) has set off
First-Time Homebuyers Ready, But Builders Holding Back
The mismatch between demand for new homes and the supply threatens to drive up prices and dampen lending. American Banker
Survey: Consumers turning to competitors after bad CSE
Poor customer service may be more costly than many retailers believe. According to one new study nearly half (47%) of consumers turn to competitor stores within a day after a bad customer service experience. BizReport
SunTrust’s Twist on Fintech: Focus on Commercial Clients
SunTrust is turning to fintech to help it provide better payments solutions to its business customers. The approach is novel because so much of fintech innovation centers on overhauling retail banking. American Banker
CoStar’s People of Note (Feb. 12)
It’s time to update those contact managers with CoStar’s People of Note, reporting news on significant new CRE hires and promotions. This week’s issue includes the following markets: Washington D.C., New York City, St. Louis, Los Angeles, Boston, Portland, South Florida, Reno / Carson City, Dallas / Ft. Worth, Hampton Roads / Richmond, Minneapolis, Northern
FHLBs Should Look to Insurance Firms for Growth: Fitch
The Chicago, Des Moines and Cincinnati FHLBs have grown their life insurance company membership the most in recent years. American Banker
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